What people really say about Lilly Enterprises!
Here at Lilly Enterprises LLC, we want to make sure our customers get the very best service possible.
Customer reviews can be a goldmine of insider info about the pros and cons of a service. Sorting through reviews might impact your confidence, good or bad, in a company, and you can learn a lot about what to expect from customer service, billing practices, and service calls from other people’s experience. We hope that you’ll see positive gems in the mix of reviews we get so that gives you an idea of what our service is truly like at its best.
Please let us know how we are doing by clicking on your star level below!
Noah was an absolute pleasure to meet. He was polite, friendly, asked if I had any questions, removed his shoes when he came in (although I told him that was not necessary), and I think he did a thorough job. I was very impressed and he will be coming back in the Fall.
Nellie W.
Very pleased with customer service and plan for future updates. It is important to have confidence in someone who will help me maintain my investment.
Sherry F.
On time, actually early. Quick trouble shoot, ready for next step. Made appointment for job completion
Bill V.
Bill was very knowledgeable and courteous. He was quick to understand the problem. Always like doing business with Lilly enterprises and will continue doing business with them in the future. Problem was solved.
james G.
Timely, polite, professional.
Bill S.
I am vey pleased that Bill and Randy were able to isolate the issue of my HVAC not working properly. I was able to get an appointment the day after I called the office with the issue.
Ellen B.
Noah is experienced in ductless systems maintenance. He is courteous and efficient, answered all my questions in terms I could understand.
Jo Anne W.
Have to replace a zone board
Skip V.
Thank you for the quick response. Fixed the problem and back up and running
Steve H.
Bill Hopkins and his co-worker came to the house when they said they would and they diagnosed and repaired my problem. They made me aware of what they found each step of the way.
Frank R.
Randy was informative & efficient providing Diagnostic Standard Service &Preventative maintenance on our Train 4WCC4 14 Seer Packaged Heat Pump XR14c
Bill P.
Great Service!
Danny D.
Both Noah and Randy were very professional and courteous. I highly recommend Lilly Enterprises.
Nora A.
Noah did an excellent job of yearly maintenance. He was thorough, professional and efficient. Thank you Lilly enterprises!
Century Farm C.
Staff are always professional and courteous.
Lou Ann D.
Excellent appointment time, communication, and service. Thank you!
Eric L.
Top notch service as always.
mike H.
Prompt, profession service with great communication. Randy was very friendly and professional. He was able to diagnose the problem and resolve the issue in a very timely manner. There was no waiting around for someone to come as I was notified in advance as to when my technician would arrive. Great job!
Sandra G.
Fair, honest and quality work. Highly recommend their sales and service.
Greg M.
Great company… they sell and service brands you can trust.
Chris C.
Bill remembered me! He was pleasant and professional.
Anne & C. Warren P.
Sub contractor Mitcheners Enterprises LLC was professional ontime and explained everything in detail.
Thomas H. Priest, J.
Noah was very professional, courteous and seemed knowledgeable. Thanks!
Mark F.
Noah was very courteous and respectful. He was very efficient and took the time to check the HVAC system for my winter check up.
Paul G.
Bill is always responsive and conscientious. An asset to Lily.
Ken H.
An absolutely delight to work with!Showed up quick and got us all cooled off.We very much appreciated their help.
Matthew C.
Very knowledgeable and professional service technician. Glad he will be the person doing our preventative maintenance.
Cindy B.
Service was excellent the technician was thorough and explained all of his work
Levonne H.
Very professional and reasonable pricing!!!
Tim W.
Was sent a text at 9:00 that tech was en route, arrived at 11:00
36fasteddie A.
Bill showed up right when he said he would and fixed our problem without any issues. Very courteous and knowledgeable. He works very hard.
Shirley B.
Bill is the man!!! Super nice guy and came at 9:00 at night to help us during a heat wave. Highly satisfied and I will sleep comfortably tonight with the air cranking!!
Carrie G.
We had a blower motor that failed and they were prompt in getting out to our house and swapping it out. Well, that unit failed the same night! We called the next morning (on a Saturday) and they came out within hours and replaced the motor, stayed and watched it, and did a quick system assessment. They were very friendly and very reassuring. We will definitely continue to use them as our HVAC service.,
Erich F.
Thank you so much for working my mom into your schedule! Very professional in explaining what needed to be done.
Darlene M.
Bill and Noah did an excellent job. I’m looking forward to having them maintain our HVAC equipment going forward.
Gary N.
We are the biggest fans of Lilly Enterprises. Bill is, by far, one of the greats in the industry. They are trustworthy, honest, and continue to always be our number one call.
Michelle S.
Even though my needs were not of an emergency nature they were able to get me in the schedule with a slight delay (phone call communications were more than adequate). Once the tech got here, Randy was very thorough in trying to locate the problem that seemed to be non existant upon his arrival; very pleasant and knowledgable and answered all my questions. I’m very happy with the service provided.
Robbin H.
As Always, Lilly Enterprises responded quickly and efficiently and kept me well informed. I am always pleased with their work , even when I have to buy a new unit!!! ha! We have four properties that they have installed units and serviced for years. Gerri McKinley
Gerri M.
Very good service
Hannah H.
Professional group. Very helpful. Very efficient.
Mary-Lai B.
Billy is a very personable service representative. Always kind and informative.
PAT P.
Lily sent someone out immediately and we had never used them. The tech Bill Hopkins was very nice and knew exactly what to do and diagnosed the problem. A real asset to your company.
Lorraine M.
A great experience. Everyone is so nice from the technician to the office staff.
Peggy Walker B.
