What people really say about Lilly Enterprises!
Here at Lilly Enterprises LLC, we want to make sure our customers get the very best service possible.
Customer reviews can be a goldmine of insider info about the pros and cons of a service. Sorting through reviews might impact your confidence, good or bad, in a company, and you can learn a lot about what to expect from customer service, billing practices, and service calls from other people’s experience. We hope that you’ll see positive gems in the mix of reviews we get so that gives you an idea of what our service is truly like at its best.
Please let us know how we are doing by clicking on your star level below!
Noah is a wonderful technician. Very knowledgeable. Answered all questions we had. Arrived timely and very professional.
Alecia H.
Randy was on time, very knowledgeable, explained the repair needed in terms I could understand. Professional and very nice. A pleasure to work with.
Jo Anne W.
Very friendly and courteous. Service man showed me details I needed to know about filter cleaning and changing.
Ronald L.
I really like these guys they keep me well informed on what they are doing and they double check everything. They make me feel like they care. I would give 10/10 if it was an option
january Dd S.
Great company… they sell and service brands you can trust.
Chris C.
Same day service All Fixed!!
melissa E.
Service representative was kind and answered all my questions.Changed the air filters in returns for me.Called to tell me when he was on the way.Kind, pleasant and understanding.
Joyce O.
Noah was on time. Efficient. Asked if I had any questions or concerns.
Anne & C. Warren P.
Great service. Thx!
Carolyn L.
I’ve been using Lilly for about five years and have always been very pleased This year a young man named Noah did the annualHVAC system maintenance. He was very courteous and friendly.I highly recommend Lilly for anyone’s HVAC needs.
Mike
Professional, knowledgeable of what they were doing… Answered all my questions/concerns
HM K.
Noah was an absolute pleasure to meet. He was polite, friendly, asked if I had any questions, removed his shoes when he came in (although I told him that was not necessary), and I think he did a thorough job. In the many years that I have been a customer, not once have I been disappointed in work or service employee. You could not ask for a better company.
Nellie W.
On time. Very professional. Checked all gas lines. Very satisfied.
Celina C.
Bought an home w/newly installed mini-split in bonus room, seller left all old vents/return/thermostat. Lilly Int came and removed all, serviced both units & advised of proper settings. Everyone was polite, helpful, and did a fabulous job. Thank you!
Mary Shawn H.
Noah saved the day!! My mom had a snake wrapped around the fan of her HVAC unit. Noah was able to remove the snake and get the unit running like NEW. His attention to detail was spot-on and didn’t cause any more damage. Lilly Enterprises is the best.
Shay A.
Very knowledgeable and friendly service.
John T.
Adriana was so helpful and Noah was close by that he was able to fix my problem. They are credit to your company.
Randy E.
Wife said, she was very happy with the service guy.
Mike B.
I called the business, Rex Lilly called me back on Monday, but I wasn’t home, he called back on Tuesday ask me was I going to be home that day, we set a time, he came and gave me an estimate that I agreed to. I ask when they would install it, he said as soon as it came in and he was able it inspect it, probably later this week, to my surprise they called the next day they called and asked was I going to be home and if they could go ahead and install the unit. The 2 men that came were very nice hard working men. A little later another man came to help them finish up, he said he had finished another job and came to help them. It seems like they work hard to get things done and are willing to help each other out.I am very pleased with the work they did.7/11/23 They came out yesterday to do maintenance, Luke called to say what time he would be here, then had another call so called back to give new time. Did a good job,
Bo S.
Quick service after calling. Knowledgeable and hard working. Highly recommend
Lawrence S.
Noah arrived on time and completed his preventative maintenance on my HVAC system in a timely manner. He is a very diligent and respectful technician. I highly recommend Lilly Enterprises Hvac, Llc when I can as I find this company to be the best in the area.
Ellen B.
Very good service, arrived on time.
Charles K.
Timely,efficient and got the job done.
Willard H.
Very knowledgeable and professional service technician. Glad he will be the person doing our preventative maintenance.
Cindy B.
Noah was very professional and courteous. I highly recommend Lilly Enterprises.
Nora A.
Bill is amazing to work with, he is always knowledgeable, and comes as quickly as he can. He gets your problem solved and works hard to do so.
Melissa G.
Billy is a very personable service representative. Always kind and informative.
PAT P.
Noah did a great job. He was polite and easy to speak with and showed a genuine interest to doing a thorough job.He was extra patient in waiting while I tried to dig out past payment records. My apologies to him for his extra time spent and to Lilly Enterprise for my lax payment history. I regret paying so late for 2024’s service. My check to you was mailed yesterday for the service conducted yesterday.
Bill T.
Our technician, Noah, is very respectful, professional, knowledgeable and thorough!
Carol G.
Staff are always professional and courteous.
Lou Ann D.
Great service , had a phone call in advance to see if could come early. Service guy was very professional and very thorough in detail. Have been very pleased with Lilley Enterprises
Steven H.
Bill is awesome! Very professional, knowledgeable and efficient! Great job!
Melinda B.
Fair, honest and quality work. Highly recommend their sales and service.
Greg M.
I think You all found out why my unit locked out several times / thanks and on Sunday great service
Turner T.
Bill was prompt and very professional! He got our new unit in and running within a few hours!!
Brandon B.
Bill Hopkins is a one man “A” team. Professional, courteous, focused on YOUR problem.If I’m starting a business, I hire him first and build around him.
Charles S.
Quick, as always, on time and professional.
Greg M.
Timely, polite, professional.
Bill S.
