What people really say about Lilly Enterprises!
Here at Lilly Enterprises LLC, we want to make sure our customers get the very best service possible.
Customer reviews can be a goldmine of insider info about the pros and cons of a service. Sorting through reviews might impact your confidence, good or bad, in a company, and you can learn a lot about what to expect from customer service, billing practices, and service calls from other people’s experience. We hope that you’ll see positive gems in the mix of reviews we get so that gives you an idea of what our service is truly like at its best.
Please let us know how we are doing by clicking on your star level below!
Service was excellent the technician was thorough and explained all of his work
Levonne H.
Bill showed up right when he said he would and fixed our problem without any issues. Very courteous and knowledgeable. He works very hard.
Shirley B.
Bill is the man!!! Super nice guy and came at 9:00 at night to help us during a heat wave. Highly satisfied and I will sleep comfortably tonight with the air cranking!!
Carrie G.
We had a blower motor that failed and they were prompt in getting out to our house and swapping it out. Well, that unit failed the same night! We called the next morning (on a Saturday) and they came out within hours and replaced the motor, stayed and watched it, and did a quick system assessment. They were very friendly and very reassuring. We will definitely continue to use them as our HVAC service.,
Erich F.
Thank you so much for working my mom into your schedule! Very professional in explaining what needed to be done.
Darlene M.
Excellent appointment time, communication, and service. Thank you!
Eric L.
Staff are always professional and courteous.
Lou Ann D.
Bill and Noah did an excellent job. I’m looking forward to having them maintain our HVAC equipment going forward.
Gary N.
Technicians were well trained and courteous. I was very pleased with there work. Will call them every time for any work I need done. Bill Hopkins and his associate were professional.
james G.
We are the biggest fans of Lilly Enterprises. Bill is, by far, one of the greats in the industry. They are trustworthy, honest, and continue to always be our number one call.
Michelle S.
Even though my needs were not of an emergency nature they were able to get me in the schedule with a slight delay (phone call communications were more than adequate). Once the tech got here, Randy was very thorough in trying to locate the problem that seemed to be non existant upon his arrival; very pleasant and knowledgable and answered all my questions. I’m very happy with the service provided.
Robbin H.
As Always, Lilly Enterprises responded quickly and efficiently and kept me well informed. I am always pleased with their work , even when I have to buy a new unit!!! ha! We have four properties that they have installed units and serviced for years. Gerri McKinley
Gerri M.
Very good service
Hannah H.
Professional group. Very helpful. Very efficient.
Mary-Lai B.
Billy is a very personable service representative. Always kind and informative.
PAT P.
Lily sent someone out immediately and we had never used them. The tech Bill Hopkins was very nice and knew exactly what to do and diagnosed the problem. A real asset to your company.
Lorraine M.
A great experience. Everyone is so nice from the technician to the office staff.
Peggy Walker B.
Very pleased with customer service and plan for future updates. It is important to have confidence in someone who will help me maintain my investment.
Sherry F.
Quick, as always, on time and professional
Greg M.
Bill Hopkins is a great tech. Always polite, helpful, and extremely knowledgeable. It is a pleasure doing business with Lilly. Can not say enough good things about Lilly and the service Bill provides.Many thanks,Walt and Cindy Johnson
Walter J.
We trust Lilly Enterprise. They have been providing spring and fall service to us for the last few years now. We have a GeoThermal system. We have not had any equipment failures. If we have a problem they would be the first number we would call. I would recommend them highly for any HVAC issue.
Walter M.
Very friendly and courteous. Service man showed me details I needed to know about filter cleaning and changing.
Ronald L.
Excellent service.
John T.
Fair, honest and quality work. Highly recommend their sales and service.
Greg M.
I’m very excited about our new system. The workmanship was fantastic. Thanks again for all that you did and above your call of duty.
Chester N.
Bill is the kindest and best service guy at Lilly. He is very knowledgeable and able to explain things in layman’s terms when I have technical questions. Always on time, polite and efficient. I highly recommend Lilly Enterprises!
Jo Anne W.
Bill did an excellent job and quickly identified the root of my HVAC system’s issue and fixed the problem in a timely manner.
molly S.
I have had one of the best experiences with an HVAC repair from Lilly. They communicated with me throughout the process. Bill was very knowledgeable and worked quick to fix my problem.
Jonnie C.
Thank you for the quick response. Fixed the problem and back up and running
Steve H.
Thanks Lilly Enterprises and thanks Bill. Bill is a very polite and knowledgeable Hvac person. Give u all the information u need about the unit. I would call Bill anytime I have problems with my Hvac! Thanks again
Linda W.
Excellent service. Bill is the best!
David S.
Their tech Bill is great
neal G.
Technician was professional and responsive to a concern. Luke arrived on the early side of the appointment window which was great.
Ellen B.
Had to replace bonus room Evaporator Coil on 4 year old Daiken, load new Freon, etc. Buy the labor warranty if you put in new units.
Skip V.
Explained what was malfunctioning with A/C unit. Explained the cost and visually showed me the parts that needed to be replaced.
Kelvin M.
Service representative was kind and answered all my questions.
Joyce O.
Great company… they sell and service brands you can trust.
Chris C.
Luke was very friendly and knowledgeable. Had time to ask questions.
Paul G.
Timely, polite, professional.
Bill S.
Always prompt, friendly, and knowledgeable. I recommend Bill and Lilly Hearing and Air!
Mike F.
