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Testimonials

What people really say about Lilly Enterprises!

Here at Lilly Enterprises LLC, we want to make sure our customers get the very best service possible.

Customer reviews can be a goldmine of insider info about the pros and cons of a service. Sorting through reviews might impact your confidence, good or bad, in a company, and you can learn a lot about what to expect from customer service, billing practices, and service calls from other people’s experience. We hope that you’ll see positive gems in the mix of reviews we get so that gives you an idea of what our service is truly like at its best.

Please let us know how we are doing by clicking on your star level below! 

Excellent service.
John Thompson
John T.
They are the only company I trust to maintain our geothermal system. Professional and clear communication of the status of our system.
Elizabeth Hobgood
Elizabeth H.
Very good service, arrived on time.
Charles Kwiatkowski
Charles K.
As Always, Lilly Enterprises responded quickly and efficiently and kept me well informed. I am always pleased with their work , even when I have to buy a new unit!!! ha! We have four properties that they have installed units and serviced for years. Gerri McKinley
Gerri McKinley
Gerri M.
Very knowledgeable and friendly service.
John Thompson
John T.
Thank you so much for working my mom into your schedule! Very professional in explaining what needed to be done.
Darlene McCoy
Darlene M.
Very knowledgeable and professional service technician. Glad he will be the person doing our preventative maintenance.
Cindy Boyd
Cindy B.
You guys are fantastic. I called yesterday around noon and within an hour you had someone here to help me. He got my AC working and is ordering the part I need to fix it. I am so thankful because the night before it was 90 degrees inside my house at 8 pm. We were definitely pleased that we did not have to do it again last night. Everyone was pleasant and treated us with great customers service. I would recommend you guys to anyone and everyone. Thanks again
Fran Williams
Fran W.
Very pleased with customer service and plan for future updates. It is important to have confidence in someone who will help me maintain my investment.
Sherry Field
Sherry F.
Excellent service. A fine young gentleman
Cynthia Johnson
Cynthia J.
Noah Lilly does a great job. Professional, courteous, focused on YOUR problem and wishes to help any way he can.Impressive young man.
Charles Staton
Charles S.
Kevin was awesome and helped get our issue fixed super fast!
Evan Showalter
Evan S.
Quick, as always, on time and professional.
Greg MacDaid
Greg M.
Noah was knowledgeable & efficient providing Diagnostic Standard Service &Preventative maintenance on our Train 4WCC4 14 Seer Packaged Heat Pump XR14c
Bill Pearson
Bill P.
Excellent service
Hannah Hoopengarner
Hannah H.
Noah was very accomadating of my schedule.He answered all of my questions,chnged air filters and made sure the thermostat was set to my wishes. Excellent customer service.
Joyce Owens
Joyce O.
Noah was very pleasant and did a excellent job.
RACHEL SAWYER
RACHEL S.
Great service , had a phone call in advance to see if could come early. Service guy was very professional and very thorough in detail. Have been very pleased with Lilley Enterprises
Steven Harris
Steven H.
Speedy response. Found, explained and fixed problems. Technician was knowledgeable and friendly.
Donna Vance
Donna V.
I really like these guys they keep me well informed on what they are doing and they double check everything. They make me feel like they care. I would give 10/10 if it was an option
january Dd smith
january Dd S.
We have now used Lilly for two brand new systems in the past 2 years since we have two units for our home. We upgraded our systems and pricing has been more than fair and reasonable. We also use Lilly for yearly maintenance. All staff have been great as far as communication & service. They showed up on time and made sure everything was perfect before leaving. We appreciate everything!
Brittany Carson
Brittany C.
Bought an home w/newly installed mini-split in bonus room, seller left all old vents/return/thermostat. Lilly Int came and removed all, serviced both units & advised of proper settings. Everyone was polite, helpful, and did a fabulous job. Thank you!
Mary Shawn Herring
Mary Shawn H.
Thank you for the quick response. Fixed the problem and back up and running
Steve Holt
Steve H.
Noah was courteous, professional, very knowledgeable and I trusted him completely. Very impressed with him. He answered my questions and was very helpful and respectful of our home. I hired him for continued service going forward.
Rosemarie Reardon
Rosemarie R.
I’ve been using Lilly for about five years and have always been very pleased This year a young man named Noah did the annualHVAC system maintenance. He was very courteous and friendly.I highly recommend Lilly for anyone’s HVAC needs.Recently the blower motor went bad on our air handler. Randy came and checked it and ordered the new one. He came back and installed it yesterday. Randy is very knowledgable, friendly and courteous.I give Lilly Enterprises my highest recommendation for they have earned it.
Mike
Mike
Prompt and professional! Fingers crossed we’ve found the issue this time around.
Robert King
Robert K.
Randy was great! He diagnosed the problem and fixed it very quickly!
April Hoggard
April H.
Randy was prompt and did not waste time. Professional and very nice. A pleasure to work with.
Jo Anne West
Jo Anne W.
Randy Rideour was great. Randy was there when he said he was going to be and he fixed my heat pump right up. I will use Lilly Enterprise again if I need too!!!
Tina Wethington
Tina W.
Great company and knowledgeable employees
Judy Hoell
Judy H.
Arrived on time. Courteous, clean well mannered.
Kenneth Brabble
Kenneth B.
Exceptional customer service from Noah. First time fan fins were cleaned on yearly maintenance. Cleaned up area upon completion. Phenomenal job.
jay abramson
jay A.
Randy replaced a non-functioning thermostat and helped me set up an online Resideo account to access my system remotely. He did a great job and I am very grateful for the quick response. I highly recommend Lilly Enterprises Hvac, Llc when I can as I find this company to be the best in the area.
Ellen Blackmon
Ellen B.
Noah is the Man With The Plan!!!Thank You For All You Do!!!
Delecia Kornegay
Delecia K.
Was prompt to appointment and explained all work to be performed. Delighted to have Lilly here for service. Thank you, Dan
Bernadette DiCaterino
Bernadette D.
Top notch service as always.
mike hufnagel
mike H.
Noah is a wonderful technician. Very knowledgeable. Answered all questions we had. Arrived timely and very professional.
Alecia Hayes
Alecia H.
Very friendly and courteous. Service man showed me details I needed to know about filter cleaning and changing.
Ronald Leverich
Ronald L.
Great company… they sell and service brands you can trust.
Chris Coviello
Chris C.
Same day service All Fixed!!
melissa eckler
melissa E.
Service representative was kind and answered all my questions.Changed the air filters in returns for me.Called to tell me when he was on the way.Kind, pleasant and understanding.
Joyce Owens
Joyce O.
Noah was on time. Efficient. Asked if I had any questions or concerns.
Anne & C. Warren Pope
Anne & C. Warren P.
Great service. Thx!
Carolyn Lavin
Carolyn L.

We Are Proud to Offer Services in Craven, Beaufort, Pitt, Lenoir, Carteret, and Surrounding Eastern, NC. Contact us Today!

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