What people really say about Lilly Enterprises!
Here at Lilly Enterprises LLC, we want to make sure our customers get the very best service possible.
Customer reviews can be a goldmine of insider info about the pros and cons of a service. Sorting through reviews might impact your confidence, good or bad, in a company, and you can learn a lot about what to expect from customer service, billing practices, and service calls from other people’s experience. We hope that you’ll see positive gems in the mix of reviews we get so that gives you an idea of what our service is truly like at its best.
Please let us know how we are doing by clicking on your star level below!
Noah was very accomadating of my schedule.He answered all of my questions,chnged air filters and made sure the thermostat was set to my wishes. Excellent customer service.
Joyce O.
Excellent service.
John T.
Noah was very pleasant and did a excellent job.
RACHEL S.
Great service , had a phone call in advance to see if could come early. Service guy was very professional and very thorough in detail. Have been very pleased with Lilley Enterprises
Steven H.
Speedy response. Found, explained and fixed problems. Technician was knowledgeable and friendly.
Donna V.
I really like these guys they keep me well informed on what they are doing and they double check everything. They make me feel like they care. I would give 10/10 if it was an option
january Dd S.
We have now used Lilly for two brand new systems in the past 2 years since we have two units for our home. We upgraded our systems and pricing has been more than fair and reasonable. We also use Lilly for yearly maintenance. All staff have been great as far as communication & service. They showed up on time and made sure everything was perfect before leaving. We appreciate everything!
Brittany C.
Bought an home w/newly installed mini-split in bonus room, seller left all old vents/return/thermostat. Lilly Int came and removed all, serviced both units & advised of proper settings. Everyone was polite, helpful, and did a fabulous job. Thank you!
Mary Shawn H.
Thank you for the quick response. Fixed the problem and back up and running
Steve H.
Noah was courteous, professional, very knowledgeable and I trusted him completely. Very impressed with him. He answered my questions and was very helpful and respectful of our home. I hired him for continued service going forward.
Rosemarie R.
I’ve been using Lilly for about five years and have always been very pleased This year a young man named Noah did the annualHVAC system maintenance. He was very courteous and friendly.I highly recommend Lilly for anyone’s HVAC needs.Recently the blower motor went bad on our air handler. Randy came and checked it and ordered the new one. He came back and installed it yesterday. Randy is very knowledgable, friendly and courteous.I give Lilly Enterprises my highest recommendation for they have earned it.
Mike
Prompt and professional! Fingers crossed we’ve found the issue this time around.
Robert K.
Randy was great! He diagnosed the problem and fixed it very quickly!
April H.
Randy was prompt and did not waste time. Professional and very nice. A pleasure to work with.
Jo Anne W.
Very good service, arrived on time.
Charles K.
Randy Rideour was great. Randy was there when he said he was going to be and he fixed my heat pump right up. I will use Lilly Enterprise again if I need too!!!
Tina W.
Great company and knowledgeable employees
Judy H.
Arrived on time. Courteous, clean well mannered.
Kenneth B.
Exceptional customer service from Noah. First time fan fins were cleaned on yearly maintenance. Cleaned up area upon completion. Phenomenal job.
jay A.
Randy replaced a non-functioning thermostat and helped me set up an online Resideo account to access my system remotely. He did a great job and I am very grateful for the quick response. I highly recommend Lilly Enterprises Hvac, Llc when I can as I find this company to be the best in the area.
Ellen B.
Noah is the Man With The Plan!!!Thank You For All You Do!!!
Delecia K.
Was prompt to appointment and explained all work to be performed. Delighted to have Lilly here for service. Thank you, Dan
Bernadette D.
Top notch service as always.
mike H.
Noah is a wonderful technician. Very knowledgeable. Answered all questions we had. Arrived timely and very professional.
Alecia H.
Very friendly and courteous. Service man showed me details I needed to know about filter cleaning and changing.
Ronald L.
Great company… they sell and service brands you can trust.
Chris C.
Same day service All Fixed!!
melissa E.
Service representative was kind and answered all my questions.Changed the air filters in returns for me.Called to tell me when he was on the way.Kind, pleasant and understanding.
Joyce O.
Noah was on time. Efficient. Asked if I had any questions or concerns.
Anne & C. Warren P.
Great service. Thx!
Carolyn L.
Professional, knowledgeable of what they were doing… Answered all my questions/concerns
HM K.
Noah was an absolute pleasure to meet. He was polite, friendly, asked if I had any questions, removed his shoes when he came in (although I told him that was not necessary), and I think he did a thorough job. In the many years that I have been a customer, not once have I been disappointed in work or service employee. You could not ask for a better company.
Nellie W.
On time. Very professional. Checked all gas lines. Very satisfied.
Celina C.
Noah saved the day!! My mom had a snake wrapped around the fan of her HVAC unit. Noah was able to remove the snake and get the unit running like NEW. His attention to detail was spot-on and didn’t cause any more damage. Lilly Enterprises is the best.
Shay A.
Very knowledgeable and friendly service.
John T.
Adriana was so helpful and Noah was close by that he was able to fix my problem. They are credit to your company.
Randy E.
Wife said, she was very happy with the service guy.
Mike B.
I called the business, Rex Lilly called me back on Monday, but I wasn’t home, he called back on Tuesday ask me was I going to be home that day, we set a time, he came and gave me an estimate that I agreed to. I ask when they would install it, he said as soon as it came in and he was able it inspect it, probably later this week, to my surprise they called the next day they called and asked was I going to be home and if they could go ahead and install the unit. The 2 men that came were very nice hard working men. A little later another man came to help them finish up, he said he had finished another job and came to help them. It seems like they work hard to get things done and are willing to help each other out.I am very pleased with the work they did.7/11/23 They came out yesterday to do maintenance, Luke called to say what time he would be here, then had another call so called back to give new time. Did a good job,
Bo S.
Quick service after calling. Knowledgeable and hard working. Highly recommend
Lawrence S.
Timely,efficient and got the job done.
Willard H.
Very knowledgeable and professional service technician. Glad he will be the person doing our preventative maintenance.
Cindy B.
